Day 30: what good looks like

A month in, you have enough conversations to see patterns. Here’s a five-minute check.

1. Are people replying?

On Overview, the Conversation funnel shows Opener sent › Replied › Offer made › Converted. Replies come first: a conversation that never starts can’t sell. If replies are low on one flow, read its openers and look at its timing.

2. Are opt-outs low and steady?

Customers shows how many people opted out in the last 30 days. A steady, low number is normal. A jump means something changed: read the threads in Opted out.

3. Is Needs you under control?

Threads shouldn’t sit in Needs you for days. If they do, add the missing facts, or invite a teammate to share the load from Team.

4. Is Android texting on?

If you chose Set up later during setup, Android customers aren’t getting texts yet. Finish carrier registration from the reminder on your dashboard. It takes about 5 minutes.

5. How’s your return?

Overview › Return on spend compares what your texts brought in with what you were billed. The next course, Reading your numbers, walks through it.