Case studies
Real conversations. Real orders.
Every story links to the actual thread, shared with the brand's permission. Customer names are shortened and numbers hidden.
Venom Scents
Abandoned cart$48,210
in 30 days · 38% reply rate
“price question to gift order in 14 minutes”
Read the conversation : Venom ScentsHearth & Bloom
Post-purchase41%
reply rate on upsell texts
“candle buyers became 3-wick regulars”
Full story coming soon
Ridge Coffee Co.
Subscriptions52
Loop subscriptions saved in a month
“a pause offer beat a discount”
Full story coming soon
Lumen Skin
Reviews312
Trustpilot reviews in 60 days
“unhappy customers went to support, not public”
Full story coming soon
Northbound Supply
Abandoned cart212
carts recovered in 30 days
“shipping questions answered from real policy”
Full story coming soon
Tidewater Tea
Post-purchase$9,880
first month after go-live
“first-time buyers asked what they'd brew next”
Full story coming soon
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